WEBVTT 00:00:00.041 --> 00:00:02.419 I love Italy. 00:00:03.712 --> 00:00:04.963 What I think is funny. 00:00:04.963 --> 00:00:10.510 After all, it is to show Swedes the real Italy. 00:00:10.510 --> 00:00:12.178 All different aspects of Italy 00:00:12.178 --> 00:00:14.264 because it is such a multifaceted country. 00:00:14.264 --> 00:00:17.142 There is such a big difference in all regions. 00:00:17.142 --> 00:00:18.727 But that's what I find funny 00:00:18.727 --> 00:00:20.687 to really get to see the real Italy. 00:00:31.406 --> 00:00:33.700 My name is Maria Rönnqvist. 00:00:33.908 --> 00:00:36.619 I am a wedding coordinator and also 00:00:37.037 --> 00:00:42.333 event coordinator for Swedish customers in Italy 00:00:42.333 --> 00:00:44.919 which has been my home country for 30 years. 00:00:45.336 --> 00:00:47.630 I have lived in Milan for all 30 years. 00:00:47.630 --> 00:00:48.798 We work throughout Italy 00:00:48.798 --> 00:00:52.093 so I get to travel from north to south. 00:00:54.262 --> 00:00:56.723 My driving force, it's Italy. 00:00:57.557 --> 00:01:00.435 Italy in Italian is called “il bel paese” 00:01:00.435 --> 00:01:02.270 and that means the beautiful country. 00:01:02.937 --> 00:01:04.105 I think after 30 years 00:01:04.105 --> 00:01:06.316 that it is the most beautiful country in the world. 00:01:06.900 --> 00:01:13.198 It's so much fun to show all this to 00:01:13.490 --> 00:01:15.533 partly people who may never have been here 00:01:15.533 --> 00:01:16.826 and partly people who have been here 00:01:16.826 --> 00:01:18.036 many times 00:01:18.036 --> 00:01:20.538 and maybe show them something new. 00:01:20.538 --> 00:01:23.374 Something they didn't even know existed. 00:01:25.835 --> 00:01:27.670 What is most important to me 00:01:27.670 --> 00:01:29.339 on a conference trip 00:01:29.339 --> 00:01:30.882 it is then, of course, that the customer is satisfied 00:01:30.882 --> 00:01:34.761 that they get what they expect, 00:01:34.761 --> 00:01:37.764 but also that they get a little more. 00:01:38.807 --> 00:01:41.768 That little extra that can be. 00:01:41.768 --> 00:01:44.979 Ok maybe we didn't plan 00:01:44.979 --> 00:01:47.440 that they should be able to buy parmesan cheese, 00:01:47.440 --> 00:01:50.902 but if I see that we have an extra hour of time, 00:01:50.902 --> 00:01:52.320 if I know we'll pass it 00:01:52.320 --> 00:01:54.614 The convenience store that I may always shop at 00:01:54.614 --> 00:01:55.740 can i ask the bus driver 00:01:55.740 --> 00:01:57.492 do you have any other driving 00:01:57.492 --> 00:02:00.537 can we stay, if you have time and then they usually do. 00:02:00.620 --> 00:02:10.755 Such small things that make the customer happy. 00:02:14.634 --> 00:02:16.594 I enjoy meeting people 00:02:16.594 --> 00:02:17.428 because you get to meet a lot 00:02:17.428 --> 00:02:20.098 many different kinds of people and personalities. 00:02:20.098 --> 00:02:23.893 See and be shown all the different regions of Italy. 00:02:24.811 --> 00:02:26.396 The food of course. 00:02:26.604 --> 00:02:28.523 Food is a big part of Italian life 00:02:28.523 --> 00:02:29.732 and Italian culture and me 00:02:29.732 --> 00:02:31.818 think it's very funny 00:02:31.818 --> 00:02:35.113 to show how different food 00:02:35.113 --> 00:02:37.490 are in all the different regions of Italy. 00:02:37.490 --> 00:02:39.617 I think many Swedes think that 00:02:40.368 --> 00:02:41.661 you eat the same things everywhere 00:02:41.661 --> 00:02:43.788 and you certainly don't do that. 00:02:43.788 --> 00:02:46.291 It's that kind of thing. 00:02:46.291 --> 00:02:48.459 I think all my colleagues too 00:02:48.459 --> 00:02:50.378 we have somewhat the same way of thinking when it comes to food. 00:02:50.378 --> 00:02:52.172 We are all very interested in food. 00:02:53.715 --> 00:02:54.966 I think you should 00:02:54.966 --> 00:02:56.968 turn to La Villa Travel 00:02:56.968 --> 00:02:59.470 if you intend to go to Italy for a conference 00:02:59.470 --> 00:03:01.222 because we really know Italy. 00:03:01.222 --> 00:03:03.057 We love Italy. 00:03:03.057 --> 00:03:06.394 It is still, after 30 years, the best country in the world. 00:03:07.145 --> 00:03:09.105 Want to go to Italy and get one 00:03:09.105 --> 00:03:11.191 optimal experience. 00:03:11.191 --> 00:03:13.026 Then I think you should contact us.